Large Group Reservation Policy

To ensure the best possible experience for all guests, the following policy applies to all reservations of 15 guests or more:
 

Cancellation & No-Show Policy
 

A $200 cancellation fee will be charged for any group that:
 

• Does not show up for their reservation, or

• Cancels within 72 hours of the scheduled reservation time.
   

Cancellation Procedure

All reservation cancellations must be submitted via email to ensure proper documentation.
Cancellations should be sent to: jennifer@othellos.us
Phone calls, voicemails, or social media messages will not be accepted as official cancellations.
 

High-Traffic Dates Deposit Requirement

Reservations requested during high-traffic periods — including but not limited to Parents’ Weekend, Graduation, and Football Season — will require a $200 deposit at the time of booking.
 

Groups of Fifteen or More Deposit Requirement

Reservation requests for groups of fifteen or more guests — regardless of date — will require a $200 deposit at the time of booking.
 

• Deposits will be applied towards the final bill on the day of the event. 
   

Deposit Refund Policy

If a reservation requiring a deposit is cancelled prior to the 72-hour cancellation deadline, a $200 gift card will be issued as a refund.
 

We appreciate your understanding and cooperation. These policies allow us to properly staff and prepare for large parties while continuing to provide excellent service to all of our guests.

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